Mercedes-Benz Ranks First in Customer Retention – JD Power
JD Power has announced that Mercedes-Benz had the highest, new car buyer, customer retention rate of any brand in 2009. 66% of Mercedes-Benz owners who purchased a new vehicle bought another Mercedes-Benz. Mercedes-Benz also ranked in the top 10 of all the major JD Power syndicated surveys for 2009! 1st