Jesse Cannon-Wallace

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Insider Information from a Mercedes-Benz Sales Professional

Mercedes-Benz Ranks First in Customer Retention – JD Power

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JD Power has announced that Mercedes-Benz had the highest, new car buyer, customer retention rate of any brand in 2009. 66% of Mercedes-Benz owners who purchased a new vehicle bought another Mercedes-Benz.

Mercedes-Benz also ranked in the top 10 of all the major JD Power syndicated surveys for 2009!

1st in Customer Retention

3rd in Sales Satisfaction

6th in Initial Quality

6th in Product Appeal

9th in Customer Service

9th in Vehicle Dependability

That is a well rounded ownership experience! And we are moving up every year!

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Jesse Cannon-Wallace

Thanks for visiting my blog! Please contact me if you're thinking about purchasing a Mercedes-Benz in the Atlanta area.
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If you're interested in purchasing a new or pre-owned Mercedes-Benz I would love to work with you! I think that the sales process should be simple and straight forward…hopefully, even fun!

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